Terms & Conditions

1. Introduction

Welcome to LUMINA TRADE. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or making a purchase, you agree to be bound by these terms.

LUMINA TRADE CO. PTY LTD (ACN: 693 962 051), a company registered in New South Wales, Australia.

2. Definitions

• "We", "Us", "Our" refers to LUMINA TRADE CO. PTY LTD.
• "You", "Your" refers to the customer or user of our website.
• "Products" refers to all goods available for purchase on our website.
• "Website" refers to our online store and all associated pages.
• "Order" refers to a request to purchase products from our website.

3. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms and Conditions is intended to limit, exclude or modify any rights you may have under the Competition and Consumer Act 2010 (Cth) or any other applicable consumer protection legislation.

4. Product Information

We endeavour to ensure that all product descriptions, images, and specifications displayed on our website are accurate. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Colours displayed may vary depending on your monitor settings. If a product you receive is materially different from its description, your sole remedy is to return it in unused condition in accordance with our Returns Policy.

5. Pricing

All prices displayed on our website are in Australian Dollars (AUD) and include GST unless otherwise stated. Delivery charges are additional and will be displayed at checkout before you complete your purchase.

We reserve the right to change prices at any time without notice. The price applicable to your order will be the price displayed at the time you place your order.

In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price. If payment has already been processed, we will provide a full refund.

6. Orders and Payment

By placing an order, you are making an offer to purchase products. We reserve the right to accept or decline your order at our discretion. An order is not accepted until we send you an order confirmation email.

We accept the following payment methods: Visa, Mastercard, American Express, and PayPal. All payments are processed securely through our payment providers.

You must provide accurate and complete payment information. If your payment cannot be processed, your order may be cancelled.

7. Delivery

We deliver to addresses within Australia. Delivery times and costs vary depending on your location and the products ordered. Estimated delivery times are provided at checkout but are not guaranteed.

Risk of loss and title for products pass to you upon delivery. Please inspect your delivery upon receipt and report any damage or discrepancies within 48 hours.

8. Returns and Refunds

Our Returns Policy is available on our website and forms part of these Terms and Conditions. Please review our Returns Policy before making a purchase.

In addition to your rights under the Australian Consumer Law, we offer a 30-day change of mind return policy for most products, subject to the conditions set out in our Returns Policy.

9. Warranties

Many of our products come with a manufacturer's warranty. The duration and terms of the warranty vary by product and manufacturer. Warranty information is provided on the product page and in the product documentation.

Manufacturer warranties are in addition to, and do not replace, your rights under the Australian Consumer Law.

10. Limitation of Liability

To the maximum extent permitted by law, we exclude all liability for any loss or damage arising from or in connection with your use of our website or the purchase of products, including but not limited to indirect, incidental, special, or consequential damages.

This limitation does not apply to any liability that cannot be excluded under Australian law, including liability under the Australian Consumer Law.

11. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of LUMINA TRADE or our licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

12. Privacy

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is available on our website. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

13. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts of New South Wales.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us: